SMS4Parking™ -towtruck.PRO primary goal is to improve the traffic safety and make traffic flow in the city as smooth as possible. Additionally, this project aims at improving communication and helping teams in the field make more efficient decisions as well as improving transparency. Having proven its efficiency during the trial period this surveillance system comes into full effect today. is a complete solution for managing a removal process of illegal parked cars. Introduction of the system simplifies the complete process from the violation notification, through violation verification and removal order to unloading the vehicle in the car pound and payment of the Removal penalty. Simplification of the process dramatically increases the productivity of the Car removal enforcement. The result is a significant increase in the number of car removals (up to two times).The basis of the system are tow trucks , equipped with field computers which are used by parking attendants in the streets to send photos of illegally parked vehicles to the dispatcher centre. The staff in the centre immediately issue a warrant to the nearest tow truck to remove such vehicles without delay. The warrant for towing the vehicle alongside its photo, location and the precise time of noticing of violation present an undisputable proof of illegal parking and the reasons for immediate towing of the vehicle.

• Using an on-line technology to make removal and clamping much more effective and raise the efficiency of car removal service

• Tow truck equipped with a Vehicle Mounted Computer & Digital Camera or Pocket PC with an integrated camera

• Tow truck patrols without a police officer being present

• When an irregularly parked vehicle is noticed, a parking officer takes digital pictures showing the vehicle, its position and any pre-existing damage to the vehicle Images and removal requests from all trucks are sent to a single police officer at the Car Pound

• After downloading data, the police officer manages the situation, identifies which law has been breached and authorizes the removal of the vehicle

SMS4Parking™ -towtruck.PRO is implemented in the Public Utility Company "Parking Servis" Belgrade ( www.parking-servis.rs )